Advanced Hospitality Technology: Integrating AI and Machine Learning
Time limit: 69 days
Full course description
Developed within the Chaplin School of Hospitality & Tourism Management, this badge recognizes fundamental knowledge & practical experience in Artificial Intelligence (AI) and Machine Learning (ML) applications within the hospitality industry. Earners understand how these applications relate to customer service improvement, operational efficiency, and strategic decision-making. Earners can analyze and implement current AI/ML trends, develop AI-driven solutions for real-world challenges, and evaluate the ethical implications to elevate their operational excellence.
The Advanced Hospitality Technology program addresses a critical industry need by equipping participants with cutting-edge skills in AI and Machine Learning. With hospitality establishments increasingly adopting technology-driven solutions, there's a growing demand for professionals who can leverage AI and Machine Learning to enhance guest experiences and operational efficiency. This program bridges the existing skills gap by providing hands-on training and practical experience in implementing AI solutions within a hospitality context. Successful participants will possess sought-after skills that are in high demand across the industry, leading to enhanced employability and career progression opportunities. By addressing the evolving needs of the hospitality sector, this program ensures that participants are well-equipped to succeed in a competitive job market and contribute effectively to the industry's technological advancement.
While there is a micro-credential on AI for students, this is focused on continuing education with specifics to the hospitality industry. The need is to provide education of a new technology for individuals and companies in the field needing a better understanding to reduce fear and increase adoption for a more productive workforce.
This will support a professional lifelong learning experience.Successful participants will possess sought-after skills that are in high demand across the industry, leading to enhanced employability and career progression opportunities.The goal is to offer this class for industry professional experience, to start, broaden, and enhance their understanding of the topic and how it can improve their ability to do their jobs.