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Fluid Communications: Vertically & Horizontally

Started Oct 1, 2020
1 credit


Full course description

We live in a world full of communication modalities. From Zoom, to teams, to WhatsApp, cellphones and more, effective communication requires adaptability, flexibility, and a focus on impact as much as intention. This session focuses on communicating with intentionality. It uses the "Gear" Model, developed by Right Management, to help leaders communicate with authenticity, inspiration, empathy, and curiosity -- all in the same conversation. In this session, you will:


  • Identify the best platform for various communication scenarios
  • Comprehend how to best use the four communication "gears"
  • Review and gain tips on how to bring intentionality to your communication style
  • Learn how to avoid common pitfalls that get in the way of clear communicationDivision of Human Resources

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